Legal
Privacy Policy
This Privacy Policy explains how Meeraki and Racketail Solutions and Technologies Pvt Ltd handle information when you use our website, applications, wellness platform, and related services.
Last updated: September 29, 2026
1. About Meeraki
Meeraki is an AI-powered wellness intelligence platform developed by Racketail Solutions and Technologies Pvt Ltd. Meeraki can bring together information from compatible wellness devices and supported health-data platforms to provide understandable wellness insights and trends.
2. Information We May Collect
Depending on how you use Meeraki, we may receive information such as your name, email address, phone number, organization or professional details, device information, account information, and information that you voluntarily provide when requesting beta access or contacting us.
If you connect a compatible wearable, smart ring, smartwatch, Apple Health, Google Health Connect, or another supported data source, Meeraki may receive the wellness information that you authorize that source to share.
The information available to Meeraki depends on the connected source, your permissions, and the features available to you.
3. How We Use Information
We may use information to:
- Provide and operate Meeraki services.
- Generate wellness trends, scores, and insights.
- Support corporate wellness and professional experiences where authorized.
- Respond to beta access requests and enquiries.
- Improve the reliability, usability, and functionality of Meeraki.
- Maintain security and prevent misuse of our services.
- Communicate with you about the services you have requested.
4. Consent and Data Sharing
Where Meeraki provides consent-based data sharing, you control which supported wellness information is made available to the relevant experience, subject to the controls and functionality provided by the service.
For corporate wellness and psychologist or therapist experiences, access to individual wellness information should occur only where the relevant permissions and service controls allow it.
Meeraki does not sell personal information as a source of revenue.
5. Wellness Information
Meeraki is designed to provide wellness intelligence, trends, and informational insights. The availability of a particular metric or insight depends on the connected device or data source.
Meeraki is not intended to diagnose medical conditions, detect disease, or make treatment decisions. Information provided by Meeraki should not be treated as a substitute for professional medical advice.
6. Data Security
We use reasonable technical and organizational measures intended to protect information against unauthorized access, alteration, disclosure, or destruction. No internet-based service can guarantee absolute security.
7. Service Providers
We may use trusted technology, hosting, communications, analytics, infrastructure, and other service providers to operate Meeraki. Such providers may process information only as necessary to provide the relevant service or support our operations.
8. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, to provide requested services, maintain appropriate records, resolve disputes, and comply with applicable legal obligations.
9. Your Choices
Depending on the Meeraki experience you use, you may have choices regarding connected devices, permissions, wellness data sharing, and communications. You may also contact us to ask questions about information associated with your interaction with Meeraki.
10. Children's Privacy
Meeraki is not intentionally designed to collect personal information from children without appropriate authorization. If you believe information relating to a child has been provided to us improperly, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be made available on this page with a revised effective or update date.
12. Contact Us
For privacy questions or requests relating to Meeraki, contact:
Racketail Solutions and Technologies Pvt Ltd
Email: Editor@meeraki.in
Phone: 8861054451
117 Tower 2, DLF Corporate Green
Sector 74A
Gurugram, Haryana 122004
